Terms of Sale
Updated 9/1/22
Welcome to alcantara-us.com
Web Accessibility Policy.
Please be aware that our efforts are ongoing. If at any time you have specific questions or concerns about the accessibility of any web page on our website, please contact us. You may send us an email at [email protected], call within the U.S. toll free at 1-800-871-5847 dial internationally at +1 518-853-4300. Our representatives will address your concerns as soon as possible. If you do encounter an accessibility issue, please be sure to mention the specific web page URL in your email.
Alcantara-us.com may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed, or updated without notice. Perrone Performance Leathers and Textiles reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Perrone Performance Leathers and Textiles believes that customer conduct violates applicable law or is harmful to the interests of Perrone Performance Leathers and Textiles.
Materials.
It is suggested that materials be sampled before ordering. This eliminates guesswork on your part regarding color, texture, pattern, weight, etc. Each leather grade in our collection, as well as shearling, has a standard range of hide sizes. These are measured by its total area in square feet. We price hides by the average yardage. Please keep in mind that each natural hide is irregularly shaped, has appendages, and is narrower in the neck than in the butt area.
There is a plus / minus range on square yardage for natural products. For leather, this is typically +/- 10yds. per hide. Example; a hide of Duchess leather has a typical hide size between 50-60 sq. ft. and is therefore priced using a hide of 55ft. For shearling, the average hide/skin is 7-10 sq. ft., therefore we average a skin at 9 sq. ft. per skin. You are assured to receive any sq. footage within the specified range. As indicated, not every square foot is usable. We recommend that you check with your upholsterer to make sure you are purchasing the right amount.
For commercial projects, please review and ensure all your specifications and documentation requirements are met for your selected material prior to purchase.
Third-Party Material Treatment
Perrone Performance Leathers and Textiles does not recommend additional treatment as it may have adverse effects.
Material may not be returned if retreated for any reason.
Credit Cards
Credit card and debit card purchases will be charged immediately when your order is placed and processed securely via Authorize.net. We do not store customer billing data.
Change Orders & Cancellations
If you have placed an order and would like to change or cancel it, call Customer Support inside U.S. 1-800-871-5847 or if International (1) 518-853-4300 immediately to determine if your order has shipped. Please provide us with your first name, last name, and email address.
Once your order has shipped it is not possible to cancel it.
Shipping
Currently, Perrone Performance Leathers and Textiles ships merchandise via FedEx to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands as well as international locations. The risk of loss and title for all merchandise ordered on this website pass to you when merchandise is delivered. Please notify us immediately upon receipt of damaged merchandise. If an order is damaged in transit, we will contact Federal Express and reship your damaged merchandise at no charge to you.
Returns
Returns must be arranged within 15 business days of receipt of merchandise, without exceptions. Material must be in same condition, and free from any cutting, marking or use. An RMA number will be provided. This number MUST be on the outside of the return package. NO return will be accepted that does not have an RMA number labeled on the outside packaging. All returned merchandise must be returned in original packaging and in the condition received. NO merchandise may be returned without consent from Perrone Performance Leathers and Textiles. Except for approved concern, customer will otherwise bear all responsibilities for incurred return shipping charges. All sales are final after 15 business days of receipt.
Copyright Notice.
Copyright ©2022 All rights reserved. All content appearing on this Web site is the property of Perrone Performance Leathers and Textiles. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice:
Trademarks.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Perrone Performance Leathers and Textiles. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Perrone Performance Leathers or Textiles or any third party, except as expressly granted herein.
Warranties.
Two-year limited warranty on Alcantara. One-year limited warranty on Leather.
Void Where Prohibited.
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Perrone Performance Leathers and Textiles and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
Governing Law.
In the event of litigation both parties agree that the Law of the State of business registration of Perrone Performance Leathers and Textiles shall apply and both parties shall consent to the jurisdiction of said State’s courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
Force Majeure.
Perrone Performance Leathers and Textiles is released from its delivery and performance obligations if such cannot be fulfilled due to unforeseeable, unavoidable, or other events outside the control of Perrone Performance Leathers and Textiles. If the Force Majeure event lasts for more than three (3) months each party will be authorized to terminate that part of the contract which cannot be fulfilled.
Miscellaneous.
The Terms and Conditions constitute the entire agreement between you and Perrone Performance Leathers and Textiles with respect to this Web site. The Terms of Service and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and Perrone Performance Leathers and Textiles with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Perrone Performance Leathers and Textiles. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.